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General Standard Disclosures – GRI G4
IndicatorDescriptionCorresponding text/Reply Reason for omissionExternal Assurance
Strategy and Analysis
G4-1Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization.Editorial

Message from the Directors

Y (yes)
Organizational Profile
G4-3Name of the organization.Veracel Celulose S.A.Y
G4-4Primary brands, products and/or services.Veracel in numbersS
G4-5Location of the organization’s headquarters.From Bahia State to BrazilS
G4-6Number of countries where the organization operates.From Bahia State to BrazilS
G4-7Nature of ownership and legal form.Privately held corporation.S
G4-8Markets served.Veracel in numbersS
G4-9Scale of the organization.Veracel in numbersS
G4-10Workforce profile.Veracel in numbersS
G4-11Percentage of total employees covered by collective bargaining agreements.Veracel’s workers are represented by two trade unions: Forestry and Industrial. They benefit from collective bargaining resolutions. The company places no obstacles to the exercise of trade union activity within the organization and, in the same vein, allows the unions to divulge matters of interest to employees. In 2016, as in 2015 and 2014, 100% of Veracel’s employees were covered by collective work agreements.Y
G4-12Organization’s supply chain.Forest Producer Program

We prefer neighbors!

Closer and closer

Sustentabilidade na cadeia produtiva

S
G4-13Significant changes during reporting period regarding the organization’s structure.No changes in the period.S
Commitments with External Initiatives
G4-14Explanation of whether and how the precautionary approach or principle is addressed by the organization.Prevent rather than correctS
G4-15Externally developed economic, environmental and social charters, principles or other initiatives to which the organization subscribes or which it endorses.Member of the University Head Office Council of the Federal University of the South of Bahia State and the Partnership Agreement (Veracel, Stora Enso, Childhood, town halls of Santa Cruz Cabrália, Eunápolis and Porto Seguro) to carry forward the Protection Network project, focusing on the towns of Eunápolis, Porto Seguro and Santa Cruz Cabrália.S
G4-16Memberships of associations and national or international advocacy organizations in which the organization holds a position on the governance body; participates in projects or committees; provides substantive funding beyond routine membership dues.Veracel is a member of The Bahia State Federation of Industries (FIEB) and the Brazilian Pulp & Paper Association (BRACELPA).Y
Identified Material Aspects and Boundaries
G4-17List of entities included in the organization’s consolidated financial statements.Fibria (http://fibria.infoinvest.com.br) and Stora Enso (http://www.storaenso.com/Investors)Y
G4-18Process for defining the report content and the Aspect BoundariesOn what is most importantS
G4-19List of material Aspects identified in the process of defining report content.On what is most importantS
G4-20Aspect Boundary for each material Aspect within the organizationOn what is most importantS
G4-21Aspect Boundary for each material Aspect outside the organization.On what is most importantS
G4-22Effect of any restatements of information provided in previous reports.There were no restatements during the period covered by the report.S
G4-23Significant changes from previous reporting periods in terms of Scope and Aspect Boundaries.There were no significant changes during the period covered by the report.Y
Stakeholder engagement
G4-24List of stakeholder groups engaged by the organization.On what is most importantS
G4-25Basis for identification and selection of stakeholders with whom to engage.On what is most importantS
G4-26Organization’s approach to stakeholder engagement and frequency of engagement.On what is most importantS
G4-27Organization’s approach to stakeholder engagement and frequency of engagement.On what is most importantS
Report profile
G4-28Reporting period for information provided.Calendar year 2016.Y
G4-29Date of most recent previous report.2015.S
G4-30Reporting cycleAnnual.Y
G4-31Contact point for questions regarding the report or its contents.Speak with us: faleconosco.veracel.com.br;
PO Box 23 – 45820-970, Eunápolis/BA, Brazil.
Y
G4-32“In accordance” option (Core or Comprehensive), GRI Content Index, and external verification of the report.GRI Content Index for ‘In accordance’ – Core optionS
G4-33Organization’s policy and current practice with regard to seeking external assurance for the report.
Governance
G4-34Governance structure of the organization, including committees of the highest governance body.Governance is a principle of qualityS
Ethics and integrity
G4-56Organization’s values, principles, Standards and norms such as conduct and ethics codes.Values are our guideS
Specific Standard Disclosures – GRI G4
IndicatorAspect / DescriptionCorresponding text / ReplyReason for omissionExternal Assurance
Category: Economic
Economic performance – DMACommitment to the community
G4-EC1Direct economic value generated and distributed.Investments that build up

Economic value (in BRL)201420152016
Revenues – net sales of products976,003992,6991,018,522
Cost of products sold-758,417-740,811-796,928
Operational costs – employees’ salaries and benefits-65,829-68,568-76,222
Operational expenses – employees’ salaries and benefits-30,968-32,124-34,938
Payments to shareholders and interest to financial entities-14,714-40,159-38,302
Donations and investments in community-2,939-4,159-4,885
Other operational expenses/revenue-79,846-80,890-103,673
Payments to Government – IRPJ / CSLL-16,500-6,304-19,810
Profit (-) or Loss (+) of exercise6,79119,685-56,238
G4-EC4Financial assistance received from governmentIn 2016, Veracel received the following fiscal incentives: State – ICMS (BRL 127,357 million), Federal – SUDENE-IRPJ (BRL 7,339 million) and PIS/COFINS (BRL 31,612 million).S
Market presence – DMAGeneration of jobs and income

People management

S
G4-EC5Ratios of standard entry-level wage compared to local minimum wage at significant locations of operation.No member of Veracel’s workforce is paid on the basis of minimum wage (BRL 880.00 on December 31, 2016). At the time of closing this report, the lowest wage paid by the company was BRL 930.00, 9.46% higher than the local minimum wage. 12% of the workforce is paid Veracel’s entry-level wage.S
G4-EC6Proportion of senior management hired from the local community at significant locations in the operation.Specifics in the requirement profile for positions do not always enable identification of professionals available in the region, with the necessary qualifications. Nevertheless, 14 managers are from Bahia State, equivalent to 20,3% of leadership positions (directors, managers, consultants, coordinators, specialists and supervisors).Y
Indirect economic impacts – DMACommitment to the community
G4-EC7Development and impact of infrastructure investments and services supported, mainly those for public benefit, by means of commercial, in-kind or pro bono engagementsInvestments that build upY
Procurement practices – DMAWe prefer neighbors!
G4-EC9Policies, practices and proportion of spending on local suppliers at significant locations of operation.We prefer neighbors!S
Category: Environmental
Energy – DMAThe environment as a wholeS
G4-EN2Percentage of materials used that are recycled input materialsLet’s recycle!S
G4-EN3Energy consumption within the organization.Energy to use and sellS
G4-EN5Energy intensity.Energy to use and sellS
Water – DMAThe environment as a wholeS
G4-EN8Total water withdrawal by source.Watch the water!S
Biodiversity – DMAKeeping an eye on the climate

Our daily water and soil

G4-EN11Geographic location and size of operational sites owned, leased or managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas.A respectful tenantS
G4-EN12Description of significant impacts on biodiversity.A respectful tenantS
G4-EN13Habitats protected or restored.A respectful tenantS
Emissions – DMAThe environment as a whole

We take care of the ozone layer

G4-EN16Total indirect greenhouse gas (GHG) emissions (scope 2).We take care of the ozone layerS
G4-EN20Emissions of ozone-depleting substances (ODS).We take care of the ozone layerS
G4-EN21NOx, SOx, and other significant air emissions.We take care of the ozone layerS
Effluents and Waste – DMAThe environment as a wholeS
G4-EN22Total water discharge by quality and destinationOur daily water and soilS
G4-EN23Total weight of waste by type and disposal method.Let’s recycle!S
G4-EN24Total number and volume of significant spills.There were no significant spills of oil or chemicals into the environment at Veracel in 2016.S
Compliance – DMA
G4-EN29Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations. 

In 2016, no fines were paid. Veracel received seven infraction notices during the period, to which administrative appeals were lodged. These appeals were still underway at the time of closing this report. They refer to areas that are still being worked on to render them adequate for the company’s purposes, and they were the object of inspections for obtainment of the necessary environmental licenses.

S
Transport – DMA
G4-EN30Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce.Numbers don’t lieS
Supplier environmental assessment – DMASustainability in the productive chain
G4-EN33Significant actual and potential negative environmental impacts in the supply chain and actions taken.Sustainability in the productive chainS
Environmental grievance mechanisms – DMAComplaints, criticism, suggestions or doubts about Veracel? Speak with us!
G4-EN34Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms.In 2016, we received four communications related to environmental impacts. They were all investigated and treated by the multidisciplinary team and external control bodies.S
Category: Social
Labor practices and decent work.
Employment – DMAThe secret to boost results
GA-LA1Total number and rates of new employees hired and employee turnover by age group, gender and region.Reinforcement in Forestry

Hiring in 2016 by gender
MenWomen
Up to 30 y/o5214
31 to 50 y/o3414
Over 50 y/o3
Total117
Evolution of dismissals
201620152014
Up to 30 y/o513%1929%1621%
30 to 50 y/o2771%3959%5371%
Over 50 y/o616%612%68%
Total38100%64100%75100%

 

S
Occupational health and safety – DMAOur quest for better and better results
G4-LA5Percentage of workforce represented in formal joint management-worker health and safety committees made up of employees of different hierarchical levels that help monitor and advise on Occupational Health and Safety programs.Over 25 years, we have always endeavored to improve our action in all areas related to Occupational Safety. As a symbol of this constant care, we have chosen the image of a compass, whose North is represented by the concept of safety, reinforcing the importance of this value. Paying close attention to the instrument guiding us, periodically a mixed committee comprising Veracel and partner-enterprises meets, to watch over the plans of action developed. In addition to initiatives called for by law, we adopt proactive instruments whose indicators help in the acculturation process. We also carry out regular and random safety inspections.

Organizations such as the Internal Accident Prevention Commissions (CIPA), the Ergonomics Committee and the Safety Committees are valued. 100% of employees are represented by internal committees associated to safety management and occupational health. CIPA is represented by 22 employees (3.2% of the workforce), all males, including managers, coordinators and technical/operational employees. The Health and Safety Committee consists of 44 employees (6.4% of the workforce) of which 38 are males and six are women, at management and coordination levels. The Ergonomics Committee consists of six employees (0.8% of the workforce), all males at the management and coordination levels.

S
G4-LA6Rates of injury, occupational diseases, lost days, absenteeism and total number of work-related fatalities, by region and gender.It gets better and better

2016
Veracel
2016
Veracel + Partners
2015
Veracel
2015
Veracel + Partners
Accidents with loss of time00,370,671,39
Men0319
Women0000
Injury Rate (with and w/o loss of time)2.582.080.672.37
Men414116
Women0000
Severity Rate05931737
Deaths0002
Days lost04815304
Men04815304
Women0000
S
G4-LA8Health and safety topics covered in formal agreements with trade unions.100% of the collective agreements signed by Veracel include clauses in connection with health and safety, involving matters such as medical exams, blood donation and use of Personal Protection Equipment (PPE). The variable salary program takes health and safety indicators into account.S
Training and education – DMAThe secret to boost results
G4-LA9Average hours of training per year and per employee, by gender and by employee category.The secret to boost resultsS
G4-LA11Percentage of employees receiving regular performance and career development reviews, by gender and by employee category.Maturity put to the testS
Supplier Assessment for Labor Practices – DMASustainability in the productive chain
G4-LA15Significant actual and potential negative impacts for labor practices in the supply chain and actions taken.Sustainability in the productive chainS
Labor practices grievance mechanisms – DMAComplaints, criticism, suggestions or doubts about Veracel? Speak with us!
G4-LA16Number of grievances about labor practices filed, addressed, and resolved through formal mechanisms.In 2016, we received 21 communications related to labor practices. Twenty were concluded and one was still being investigated at the time of closing this report. Of the total concluded, six were confirmed and were forwarded to the respective managers of the areas involved for corrective action. A further 14 were classified as unfounded. Six communications received in 2015 that were still open were investigated, confirmed as pertinent and corrective actions were put in place.S
Human rights
Investments – DMA
G4-HR2Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to the organization’s operations, including the percentage of employees trained.Values are our guideS
Non-discrimination – DMA
G4-HR3Total number of incidents of discrimination and corrective actions taken.In 2016, Veracel received 16 communications related to cases of discrimination (moral/sexual harassment). Of this total, the investigation of 14 was concluded and two were still underway at the time of closing this report. Of the investigations concluded, eight were deemed pertinent and led to measures such as dismissals, organization restructuring, notifying a provider or supplier and training. The other six were investigated and closed due to lack of evidence.S
Freedom of association and collective bargaining – DMASustainability in the productive chain
G4-HR4Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights.Upon being hired by Veracel, employees go through a process of acclimatization, when they are introduced to the appropriate trade unions and may choose to join one. Veracel does not fire or retaliate in any way against workers who become leaders of the trade unions the company associates with. These professionals are guaranteed their labor rights as set out by law during the time they hold positions of leadership in a trade union. The company adheres to FSC® and CERFLOR principles, as per ILO 87 and 98.S
Child labor – DMA
G4-HR5Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor.In our report for the previous cycle (2016 Sustainability Report – Base year 2015), which is available at http://www.veracel.com.br/en/wp-content/uploads/sites/2/2016/09/SustainabilityReport2015.pdf, Page 28, there is a mistake under “child labor” among the Human Rights impacts under investigation for non-compliance. There was no investigation of any kind on child labor, given that there was no occurrence in this connection. The non-compliance mentioned in the text of the report actually referred to other aspects of Human Rights.S
Indigenous rights – DMAValorizing tradition
G4-HR8Total number of incidents of violations involving rights of indigenous peoples and actions taken.Valorizing traditionS
Suppliers’ human rights assessment – DMAComplaints, criticism, suggestions or doubts about Veracel? Speak with us!
G4-HR11Significant actual and potential negative human rights impacts in the supply chain and actions taken.Sustainability in the productive chainS
Human rights grievance mechanisms – DMAComplaints, criticism, suggestions or doubts about Veracel? Speak with us!
G4-HR12Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms.In 2016, Veracel received 18 communications related to impacts on human rights. Fourteen were classified as unfounded and four as not applicable, as corrective action had already been taken. Four communications received in 2015 were concluded in 2016; three classified as unfounded because no evidence was found to substantiate the contents of the reports; and one was closed due to lack of sufficient data for investigation, and the author of the report did not take up the matter again when further information was requested.S
Sociedade
Local community – DMAEducating for transformation

Learning together

Keeping an eye on effects

G4-SO1Percentage of operations with implemented local community engagement, impact assessments, and development programsBuilding our own future

Hi, may we talk?

Numbers don’t lie

S
G4-SO2Operations with significant actual and potential negative impacts on local communities.Looking people in the eyeS
Anti-corruption – DMAComplaints, criticism, suggestions or doubts about Veracel? Speak with us!
G4-SO4Communication and training on anti-corruption policies and procedures.Values are our guideS
G4-SO5Confirmed incidents of corruption and actions taken.Two communications related to corruption were filed in 2016. After being investigated and confirmed they were forwarded to the partner-enterprise and have been concluded. Corrective actions were left to the partner-enterprise.S
Public policy – DMA
G4-SO6Total monetary value of financial and in-kind contributions to political parties, politicians and related institutions, by country.Following its shareholders’ guidelines, Veracel does not make contributions to political parties, politicians or related entities.S
Grievance mechanisms for impacts on society – DMAComplaints, criticism, suggestions or doubts about Veracel? Speak with us!
G4-SO11Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms.Numbers don’t lieS

 

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